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A person' hand filling out a survey on paper.
Photo by Billy Albert on Unsplash

Survey Psychology

A person' hand filling out a survey on paper.
Photo by Billy Albert on Unsplash

Episode Description

In this episode of Talking about Methods, Professor Linda Mulcahy talks to Chris Graham from Picker, an international charity working on health and social care. Chris explains the psychology behind surveys, walks us through the strengths and pitfalls of this methodology, and gives great advice for early career scholars. 

Follow this link to listen to the podcast on Spotify.

Readings recommended by Chris Graham

Tourangeau, R., Rips, L. J., & Rasinski, K. A. (2000). The psychology of survey response. Cambridge University Press.

Dillman, D. A., Smyth, J. D., & Christian, L. M. (2014). Internet, Phone, Mail, and Mixed-Mode Surveys: The Tailored Design Method (4th Edition edition). John Wiley & Sons.

The speaker also mentioned this book during the podcast: Schuman, H., & Presser, S. (1981). Questions and answers in attitude surveys: Experiments on question form, wording, and context. Sage.

About the Speaker

Headshot of Chris Graham

Chris Graham

Chris Graham is the CEO of Picker, an international charity working across health and social care. At Picker, he was overseeing the development and coordination of large-scale research and evaluation projects, including the NHS Patient and Staff Survey Coordination Centres. Chris has particular interests in person centred care and in research on staff, patient, and user experiences of health and care. He has undertaken research and written widely on these subjects. Chris read Experimental Psychology at Pembroke College, University of Oxford.

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